If you are getting a VIN decode message that the vehicle cannot be identified, and you have run AudaUpdate on or after July 12, 2018, please be advised that an issue has been found with a Microsoft Windows Update released on Tuesday. Microsoft has pulled the update and republished it, but if you have not received the corrected update, you may be using the old update file, may receive the VIN decode error message.

 

Removing the update has resolved this issue, and instructions on how to do this can be found here. Audatex assumes no liability for removing the Windows Update.  Doing this is at the sole discretion of the user.

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